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Support Center

Need help? Find answers to common questions below.

How do I install the extension?

Download the extension from our website, go to chrome://extensions, enable Developer Mode, and drag the extension folder or click "Load unpacked" to install it.

How do credits work?

Credits are used each time you generate an image or video. Different models consume different amounts of credits. Your credit balance refreshes monthly with your subscription.

Which AI models are available?

We offer Veo 3.1 (video generation), Imagen 4 (photorealistic images), Nano Banana (fast creative images), and Nano Banana 2 Pro (enhanced premium images).

Can I upgrade or downgrade my plan?

Yes! You can change your plan at any time from your dashboard. If you upgrade, you'll receive the new credit amount immediately.

I'm having trouble logging in

Make sure your email and password are correct. If you've forgotten your password, contact support@aiflowultra.com for a reset.